• Overview
• Course Structure
• Course Investment

Diploma of Community Services (Case Management)

 

The following units are completed during the course:

 

Diploma of Community Services (Case Management) Course Code:  CHC52008  Internal Code:  CMB
Unit Code	Unit Title
CHCCS400A #	Work within a legal and ethical framework
CHCCOM403A #	Use targeted communication skills to build relationships
HLTOHS300A *	Contribute to OHS processes
CHCNET404A #	Facilitate links with other services
CHCORG506C *	Coordinate the work environment
CHCCM503C #	Develop, facilitate and monitor all aspects of case management
CHCCM504C #	Promote high quality case management
CHCCS607D *	Coordinate in-service assessment and response to address client needs
CHCAD504A	Provide advocacy and representation services
HLTHIR403B #	Work effectively with culturally diverse clients and co-workers
CHCCW503A *	Work intensively with clients
CHCLD415A #	Confirm client developmental status
CHCCS416A #	Assess and provide services for clients with complex needs
CHCICS406A #	Support client self-management
CHCLD515A #	Analyse client information for service planning and delivery
CHCORG428A #	Reflect on and improve own professional practice

Units marked with a * require completion of a work placement.

Units marked with a # require completion of a practical component in a simulated work environment.

 

The information included in this Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the course.  All assessment you complete throughout your studies will contribute to your final award.  The Institute periodically revises its curriculum to comply with industry changes and any changes, upgrades or expansions will be instigated in such a way that your studies are affected as little as possible.

 

After enrolling into your course with the Institute, you are progressively provided with a workbook for each of the units of the course.  You complete the workbooks in the order shown in the table above.  The workbooks cover the theoretical information you need to know before moving onto demonstrating your competency in a simulated setting and the workplace.

 

Some units of the Diploma of Community Services (Case Management) require you to demonstrate various skills in a simulated setting, either at a seminar, private assessment or by sending in a video recording of your skills demonstration.  The following practicals need to be completed during the course:

 

Practical Name	When to Complete	Duration (if completed via seminar)
Legal and Ethical Frameworks	Complete after workbook for Unit CHCCS400A is competent	1 day
Communication	Complete after workbook for Unit CHCCOM403A is competent	1 day
Working with other Services	Complete after workbook for Unit CHCNET404A is competent	1 day
Case Management	Complete after workbook for Unit CHCCM503C is competent	1 day
Working with Diversity	Complete after workbook for Unit HLTHIR403B is competent	1 day
Client Developmental Status	Complete after workbook for Unit CHCLD415A is competent	1 day
Service Delivery	Complete after workbook for Unit CHCICS406A is competent	2 days
Service Planning	Complete after workbook for Unit CHCLD515A is competent	1 day
Reflective Practice	Complete after workbook for Unit CHCORG428A is competent	1 day

**  These practicals are also included in other qualifications offered by AICS.

 

To assist with you the transitioning of your knowledge and skills into the workplace, the course also requires the completion of a work placement.  If you have not worked in a community services role previously, we recommend you start your placement once you have successfully completed all workbooks up to unit CHCW503A and the Legal and Ethical Frameworks, Communication, Working with other Services, Case Management and Working with Diversity practicals.

 

Whilst you can study at a pace that suits you, students progressing steadily through their course complete the qualification in approximately 16 months. 

 

If your course is funded by Centrelink or another funding program, you'll need to progress through your course in accordance with the timeframes indicated on your Course Planner provided with your first Study Pack.  On a full time study workload you will complete the course in 16 months.