• Overview
• Course Structure
• Course Investment

Diploma of Community Services Work

 

 

Provide welfare services and support to individuals and the community...

Community Welfare Workers play an important role in community services.  As a Community Welfare Worker, your clients are individuals, families, groups and communities whom are facing significant emotional, social or financial issues.  You work with your clients to improve their quality of life by empowering, educating and supporting them, and by helping your clients change their social environment.  You will support some of the most disadvantaged groups within your community; dealing with significant social circumstances such as homelessness, victims of domestic violence or child abuse, drug and alcohol addiction, and unemployment.

 

The Diploma of Community Services Work covers a broad range of welfare topics spanning from systemic issues such as community development and policy, to individual client work and support services, to organisational and administrative functions related to the welfare role.  This qualification is most suitable if you are seeking an entry-level welfare role, or are currently working in a support or carer role and would like to advance into a more autonomous welfare role.

 

Community Welfare Workers operate at an advanced level, and coordinate and provide a wide range of support services and interventions to clients, dependent on the client's situation.  During the course, you will learn how to:

• Work from a community development framework.
• Develop and implement policy to address social issues.
• Work with clients to provide suitable support services and interventions.
• Apply specialist support skills such as advocacy and representation, and group facilitation, and work with clients with specific needs.
• Coordinate work and become familiar with other workplace functions such as administration, statutory requirements and occupational health and safety.

After finishing your qualification, you have a sufficient level of skill and knowledge to perform the following roles in a community services environment:

• Welfare Worker
• Social Welfare Worker
• Support Facilitator or Coordinator
• Local Area Coordinator
• Family Services Coordinator
• Client Service Assessor
• Case Coordinator