• Overview
• Course Structure
• Course Investment

Diploma of Community Services Management

 

The following units are completed during the course:

 

Diploma of Community Services Management Course Code:  CHC51602  Internal Code:  CSMA
Unit Code	Unit Title
CHCCOM3C #	Utilise specialist communication skills to build strong relationships
CHCNET4A #	Work with other services
CHCORG23B #	Coordinate work
CHCORG6B  *	Coordinate the work environment
CHCORG7B	Manage workplace issues
CHCORG11B  #	Lead and develop others
CHCORG29A  #	Provide coaching and motivation
BSBADM502A #	Manage meetings
CHCORG25B  #	Recruit and coordinate volunteers
CHCADMIN4B	Manage the organisation's finances, accounts and resources
BSBMGT609A	Manage risk
CHCCORG10B  *	Manage organisational change
CHCOHS501A	Manage workplace OHS management system
PSPMNGT605A  #	Manage diversity
CHCORG28A #	Reflect and improve upon professional practice

Units marked with a * require completion of a work placement.

Units marked with a # require completion of a practical component in a simulated work environment.

 

The information included in this Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the course.  All assessment you complete throughout your studies will contribute to your final award.  The Institute periodically revises its curriculum to comply with industry changes and any changes, upgrades or expansions will be instigated in such a way that your studies are affected as little as possible.

 

After enrolling into your course with the Institute, you are progressively provided with a workbook for each of the units of the course.  You complete the workbooks in the order shown in the table above.  The workbooks cover the theoretical information you need to know before moving onto demonstrating your competency in a simulated setting and the workplace.

 

Some units of the Diploma of Community Services Management require you to demonstrate various skills in a simulated setting, either at a seminar, private assessment or by sending in a video recording of your skills demonstration.  The following practicals need to be completed during the course:

 

Practical Name	When to Complete	Duration (if completed via seminar)
Communication and Building Relationships**	Complete after workbook for Unit CHCNET4A is competent	2 days
Leading, Coaching and Developing Others	Complete after workbook for Unit CHCORG29A is competent	2 days
Coordinating Work and Meetings	Complete after workbook for Unit BSBADM502A is competent	2 days
Coordinating Volunteers **	Complete after workbook for Unit CHCORG25B is competent	1 day
Working with Diversity**	Complete after workbook for Unit PSPMNGT605A is competent	1 day
Reflective Practice**	Complete after workbook for Unit CHCORG28A is competent	1 day

**  These practicals are also included in other qualifications offered by AICS.

 

To assist you with the transitioning of your knowledge and skills into the workplace, the course also requires the completion of a work placement.  If you have not worked in a community services role previously, we recommend you start your placement once you have successfully completed all workbooks up to unit CHCORG10B and the following practicals:  Communication and Building Relationships, Leading Coaching & Developing Others, Coordinating Work and Meetings and Coordinating Volunteers.

 

Whilst you can study at a pace that suits you, students progressing steadily through their course complete the qualification in approximately 14 months. 

 

If your course is funded by Centrelink or another funding program, you'll need to progress through your course in accordance with the timeframes indicated on your Course Planner provided with your first Study Pack.  On a full time study workload you will complete the course in 14 months.