• Overview
• Course Structure
• Course Investment

Certificate IV in Home and Community Care

Learn how to coordinate community programs and projects...

A Community Services Worker with service coordination skills and responsibilities performs a vital function within a community agency in the establishment and delivery of community services and programs.  The capability of you, as the Service Coordinator, has a significant and ongoing impact on the quality of services and programs offered to your clients by yourself and your colleagues.

With the Certificate IV in Home and Community Care, you will learn how to coordinate specific programs and projects in residential facilities, group homes, community agencies and government departments.  It is the ideal course if you have been working in a community services role, or have completed the Certificate III in Community Services Work, and would like to extend your skills or move into a higher or more autonomous role. 

During the course you'll apply your knowledge and skills to manage community programs and projects within the community agency's requirements and guidelines.  The key skills you will learn are:

• Developing service and delivery strategies.
• Coordinating services, programs and work.
• Establishing strong communication and relationships with clients and colleagues.
• Maintaining effective work environments and practices.
• Coordinating volunteers.

After finishing your qualification, you have a sufficient level of skill and knowledge to perform the following roles in a community services environment:

• Residential Respite Officer
• Community Care Coordinator
• Respite Coordinator
• Program Coordinator
• Volunteer Coordinator
• Local Area Coordinator
• House Coordinator
• Unit Supervisor or Manager