• Overview
• Course Structure
• Course Investment

Certificate IV in Community Services Work

Provide a high standard of care in a community service role...

With the Certificate IV in Community Services Work, you will be able to develop and deliver a range of services and interventions with client groups in residential and community settings.  Community Services Workers at this level often have greater responsibility in relation to the immediate and ongoing standard of support and care being provided to clients.  The Certificate IV in Community Services Work is the ideal course if you have been working in a community services role, or have completed the Certificate III in Community Services Work, and would like to extend your skills or move into a higher or more autonomous role.

During the course you'll learn how to develop and deliver services and interventions for individuals and groups.  Key skills you will learn are:

• Developing effective services and programs for specific client groups.
• Providing appropriate interventions.
• Case planning and advocacy.
• Establishing strong relationships with clients and colleagues.
• Maintaining an effective work environment.
• An appreciation of diversity, especially in relation to culture and ability.

After finishing your qualification, you have a sufficient level of skill and knowledge to perform the following roles in a community services environment:

• Community Support Worker
• Case Worker
• Welfare Support Worker
• Family Support worker
• Outreach or Liaison Officer
• Community Development Worker